About FSSEdNet

 “The only thing worse than training your employees and having them leave is not training them and having them stay.”
— Henry Ford

 

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Help Transform Their Tomorrows

Many sales organizations focus their training efforts on their sales force and management team while essentially ignore their other employees out of the training and development loop. But many of these employees are on the front lines of engagement with your clients. People’s interaction with your employees often forms that critical first impression of your organization. This is why it is extremely important to train all members of your team about the products and services you offer, as well as the organization’s mission, vision and culture.

Knowledgeable employees who can discuss your business offerings confidently and effectively will enhance every aspect of your business. Employees who know the ins and outs of your portfolio of products and services, as well as the reasoning and purpose behind them, can do a better job for the organization while providing themselves with a sense of accomplishment and purpose.

Training your employees leads to better retention because these important members of your sales team will see that you value them enough to educate them. That will help them advance in their careers.  A current administrative assistant could someday become the next top producer, wholesaler or department head.

FSSEdNet (pronounced “Fizz-Said-Net”) contains hundreds of easy-to-use and easy-to-understand video sessions designed to provide general information and concepts, as well as the job-specific type of training. Here are just a few of topics we have designed in this program:

  • Understanding Clients and Their Needs
  • Insurance Concepts and Purpose
  • Insurance Principles
  • Product Knowledge
  • Basics of Investing Principles and Concepts
  • Introduction to Commercial & Personal Lines
  • Social Security and Medicare
  • Understanding Different Markets
  • Understanding Underwriting
  • Fundamentals of Estate and Business Insurance

Organizations teach their employees how to do the functionality of their jobs, but in today’s world, employees, especially Millennials fundamentally think about their jobs as opportunities to learn and grow. If their employers are not providing them with this resource, then, unfortunately, the good ones might seek opportunities elsewhere. In fact, Business Week reported that companies that don’t train their employees are three times more likely to lose them to companies that do.

FSSEdNet’s video-based training curriculum can be accessed at any time, from anywhere, on any device, via our mobile apps. The FSSEdNet sessions are designed to help all levels of employees and staff quickly, easily and effectively develop the necessary skills, knowledge and insights on the purpose of and details about the products and services they work with as they serve your organization’s clients, whether they are individuals, families or businesses. This training will enhance your employees’ understanding of the needs, wants and desires of various types of clientele.

 

“You Don’t Build a Business – You Build People – And Then People Build the Business” 

– Zig Ziglar

 

FSSEdNet Advantages

Our curriculum provides a bedrock of information that your team can use to build solid, successful careers. It’s a resource they can refer back to whenever necessary. Our videos provide an innovative way to train and develop all levels of your staff in your call centers, home offices, broker-dealers and regional and field offices, as well as on your advanced sales teams.

Here are just some of the benefits of our training:

  • It’s a cost-effective, time-efficient way to increase employee productivity, retention and service and support effectiveness, resulting in better clientele satisfaction and retention.
  • It provides employees at all levels of experience with knowledge and insights while clarifying the meaningful purpose of their roles, leading to improved attitudes and future opportunities for your employees.
  • It provides the pathway for career development and growth, which can turn their potential into reality. And because time is always a factor, your team members can access FSSEdNet anywhere, anytime on any device. Our training is a perfect solution for today’s on-the-go lifestyle that so many of today’s team members have.
  • It develops not only a general understanding of the products and services the financial services industry provides to individuals, families, and businesses; it also educates staff members on how to promote your organization’s offerings in a way that addresses the needs, wants and desires of today’s consumers.
  • It offers additional training in the areas of Investments (Investing Fundamentals, Products, Concepts and Strategies) and Advanced Markets (Estate Tax Planning, Retirement Planning and Business Insurance) and much more.
  • It is a step-by-step educational curriculum with an efficient resource search feature that will quickly build confidence through competence.
  • SIt satisfies Millennials’ strong desire for development, which is probably the greatest differentiator between them and all other generations in today’s workplace.
  • The online, on-demand, video-based training was designed specifically for the financial services industry, and the curriculum provides access to hundreds of sessions averaging 8 ½ minutes each, all with downloadable worksheets and participant guides.
  • FSSEdNet is designed to supplement your existing training programs, either as self-study or facilitator-led training.

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Anywhere learning, limitless possibilities

Learning can happen anywhere, whether on the computer or on the go, with our mobile app for anytime learning. Now even the busiest individuals can find time to fit learning into their schedule, whether in the car, at the gym or while enjoying a cup of coffee.

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